Installing a Linux distribution fails with error 0x80370114 and no other explanation
Fresh Windows machine. I followed the documented steps to set up the Linux subsystem and then tried to install a distribution, and it fails with error code 0x80370114 and nothing else useful.
The subsystem itself appears to be installed. The failure happens at the point where it tries to start the distribution for the first time.
What does that code actually indicate, and what is the checklist for getting past it?
@wsl_wanda · 2w ago
Two further causes that produce the same code once the obvious ones are ruled out.
Exploit protection settings. Some security configurations disable a control flow protection for the virtual machine compute service, and that stops the machine starting. It is a per-program setting and it is easy to check and re-enable in the exploit protection panel under program settings.
Another hypervisor holding the hardware. Some third-party virtualisation software takes exclusive control of the virtualisation extensions, which prevents the platform from starting its own machine. Older versions of the popular desktop virtualisation products did this; recent ones generally coexist. If you have one installed, updating it or shutting it down is worth testing.
Corporate machines add a third possibility: security policy that disables the features entirely, in which case no local change will help and it needs to go through whoever manages the device.
Reply
Report