Being asked for the raw files: why clients ask and what a reasonable answer looks like
It comes up constantly and it turns into an argument because both sides are talking about different things.
Why clients ask
Usually not to edit themselves. Most often it is one of: they were burned by a photographer who disappeared with the images, they want everything rather than a selection, or somebody told them raw means higher quality. Occasionally they genuinely have an in-house editor.
Why photographers resist
- The edit is the work. Handing over unedited files means being judged on something that was never meant to be seen.
- Raws with your name on them can be edited badly and shown as yours.
- Selection is part of the job. Three hundred frames including blinks and test shots is not a deliverable, it is a mess with your name on it.
What tends to settle it
- Say it in the contract before the shoot. Almost every one of these arguments happens because nobody raised it beforehand.
- Offer a middle: more finished images rather than raws, or lightly corrected files without the full edit, or the raws priced separately as a licence.
- If you do hand them over, hand over the selects, not everything. Culling is a service and it is reasonable to keep providing it.
- For anything with an in-house team, the raws are often a legitimate part of the job and pricing it as such is cleaner than refusing.
The reframe that helps: the question is not whether raws are sacred. It is what was agreed and what the price covered. Almost every dispute here is a scoping failure wearing a technical costume.
@client_side_view · 3w ago
Having been the client: we asked because the previous photographer sent forty images out of a full day and we had no way to know whether the other three hundred contained the shot we needed. It was not about editing at all, it was about trust and completeness.
What solved it was being shown the contact sheet. Every frame, small, unedited, with the selects marked. We could see nothing was hidden and we never asked for the raws again.
Worth trying before the argument. It costs almost nothing and it addresses the actual worry.
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