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The first version of the product will be much worse than what I do by hand: how do you sell that without feeling like a fraud?

I do a setup service for clients that takes me a few days and produces a genuinely good result, because I make dozens of judgement calls along the way based on what I see in their data.

I am building the software version. The honest position is that it will do perhaps sixty percent of what I do, badly in places, and none of the judgement.

Every time I sit down to write the landing page I stall, because I cannot bring myself to describe it as equivalent, and describing it accurately makes it sound worse than doing nothing.

How do people cross this gap? Do you sell it as a lesser thing at a lesser price, or is there a framing where the worse version is genuinely the right choice for someone?

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  • @different_buyer · 3w ago

    The framing you are missing is that it is not for your clients. You are comparing the product against your service, for the people who already buy your service, and on that comparison it will always lose and you will always stall.

    The product is for the people who were never going to hire you. That group is much larger and their alternative is not your excellent service: it is a spreadsheet, an afternoon of guessing, or nothing at all. Against nothing at all, sixty percent done automatically is transformative.

    Once you see it that way the landing page writes itself, because you can be completely honest:

    • Who it is for: people who cannot justify a consultant
    • What it does: the mechanical part, reliably, in minutes
    • What it does not do: the judgement, and you say so plainly

    Saying what it does not do is not a weakness in the copy. It is the thing that makes the rest believable, and it filters out the people who would have been disappointed - who are precisely the people who should be hiring you instead.

    This also solves a problem you have not hit yet: if you sell the product to your service clients as an equivalent, you cannibalise your own good business and disappoint them at the same time. Two products, two audiences, two prices, and the honest gap between them stated out loud.

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  • @narrow_first_nell · 3w ago

    The other move that unsticks this: do not ship sixty percent of everything. Ship one hundred percent of one thing.

    A product that does the whole job badly is hard to describe, hard to trust, and disappointing everywhere. A product that does one narrow part completely - the part that is most mechanical, most tedious, and least dependent on judgement: is easy to describe, easy to trust, and genuinely good.

    Look at your few days of work and find the piece that is pure grind with no real decisions in it. That is the first version. It is a smaller promise and you can make it without hedging.

    What this gets you beyond the copy:

    You can charge confidently, because you are not apologising.

    You find out whether people want it without having built the hard parts.

    Your own service gets faster, because you now use your own tool for that step. That alone often pays for the build.

    The next piece to automate becomes obvious from what people ask for.

    The instinct to ship the whole workflow at sixty percent is very common and it is where most of these stall. Narrower and finished beats broad and partial, every time, and it is also the version you can actually write a landing page for.

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  • @keep_the_hands_on · 3w ago

    A third option that people treat as a failure and which is often the right answer: sell the software with a human attached, on purpose.

    The judgement calls you make are real value. There is no rule that says a software business must have no humans in it. A tier where the tool does the mechanical work and you do a review call is a legitimate product, it prices well, and it lets you ship long before the judgement is automated.

    What it also does, which is the part people miss: the review calls tell you exactly which judgements to encode next. After twenty of them you will know which three decisions account for most of the value, and those are the ones worth building. Guessing at that from your own experience is much less reliable than watching where you actually intervene.

    The honest limits: it does not scale past your calendar, so it is a stage rather than a destination, and you have to be disciplined about reducing the time per customer rather than letting it stay comfortable.

    But as a way across the exact gap you are describing, it is the least risky route: you can ship the narrow version from the answer above, attach yourself to it, charge properly, and remove yourself gradually as the tool gets good enough. Nobody is defrauded at any point, which is the thing actually bothering you.

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