rejected 3.1.1 for missing restore purchases, the button is right there rejection

Stop telling them where it is and put it where they are.

Restore goes on the paywall itself, as a plainly visible text button in the same view as the purchase options. That is what passes, every time, and it is what basically every subscription app you have ever used does. Settings is fine as a second location, it is not sufficient as the only one.

Then fix the close control separately, because it is a real bug and not only a review problem: 44x44pt hit area, a dark scrim or a filled circle behind it so it is visible over any background, and check it on the largest iPad in the simulator. Your reviewer was on an iPad.

Three rejections on the same line means your replies are being read as an argument rather than a change. Resubmit with the actual fix, and put the tap path in review notes as numbered steps plus a link to a twenty second unlisted screen recording.

Keep it in the existing resolution thread rather than resubmitting blind. A fresh submission gets you a new reviewer with none of the context and puts you back in the queue.

Attach annotated screenshots. Actual red circles and arrows on the button. It feels patronising to make and it works, because the person on the other side has forty apps in the queue today and about ninety seconds for yours.

The attached screenshot is the message. Whatever they photographed is where they got stuck - that is not a coincidence, it is them showing you the state they were in.

If it is the paywall, they were trapped on the paywall, and a paywall a reviewer cannot dismiss is its own rejection waiting to happen on a completely different guideline. Fix the dismiss and this problem probably disappears along with the next one you have not had yet.

You can also request a phone call. Slow to schedule, but a human on the line resolves "we cannot find it" faster than four written rounds. The formal appeal exists too, but save that for when you are genuinely right about a rule rather than for something you can just make more obvious.

3.1.1 is always about missing terms of use and privacy links next to the purchase buttons. Add both and it will pass.