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@rough_draft_rob ·

six interviews and everyone said "interesting" - is that a no or do i need more calls

I sell nothing yet. The idea is a month-end reporting tool for small bookkeeping practices, the kind with two or three staff closing thirty or forty client sets a month.

Six calls so far, 25 to 40 minutes each, found through a professional group I am already in. Every one was pleasant. Nobody told me it was a bad idea. Three said "that's interesting" in almost the same tone. Two asked to be kept in the loop. One asked what I would charge, then said "that seems reasonable" without blinking, which somehow felt worse than a flat no.

Nothing has happened since. No follow-up emails from them, nobody asked when it ships, nobody introduced me to anyone else.

So is six enough to conclude anything? Do I keep booking until the pattern is obvious, and what does obvious even look like? And is there a question that reliably separates polite from would-actually-move-money? I have about four hours a week for this and I would rather spend twenty of those hours on calls than build the wrong thing for six months.

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  • @blistermaps · 9h ago · 2 replies

    Stop asking about the idea. Ask about the last time they did the thing.

    Walk me through the last month-end close. What did you open first, what took longest, what did you have to redo. Then stop talking. If they cannot remember the details, it is not painful enough to be a business. If they can, you will hear the workaround out loud, and the workaround is always the same shape: a spreadsheet with someone's initials in the filename, a macro a former employee wrote, a Sunday evening.

    The two questions that actually predict money for me are what are you paying for today that touches this, and who else has tried to sell you something for it. People with a budget line already have opinions about vendors. People with no budget line say interesting.

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    • @layer_shift_lu · 2h ago

      The who-else-tried-to-sell-you one is underrated. I asked it on my seventh call and got a name, a price and the reason they dropped it after two months. That single answer was worth the six calls before it.

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  • @seedstart_sib · 2h ago · 2 replies

    Just went through this and the thing that unstuck me was recording the calls with permission and then reading the transcripts instead of my notes. My notes were full of my own words. The transcripts were full of theirs.

    I pasted all six into one document and highlighted every phrase that repeated. End of month came up eleven times across four calls and it always had a date attached, the 5th, the 8th. That turned into the whole product, because it meant the tool has to be useful inside a three day window rather than continuously. I would never have got that from my notes, which said wants reporting.

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    • @printbed_gremlin · 2h ago

      Also check the transcripts for how much of the talking is you. Mine was about 60% me on the first four calls. Under 20% is where they started being useful.

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  • @two_hills_up · 6h ago · 3 replies

    Politely disagreeing with the do-more-interviews answers. Interviews have a ceiling and you hit it around call eight. What you are missing is not information, it is an ask.

    Interesting is the sound a call makes when nothing was requested. End the next one with something small and real: an introduction to one colleague, a twenty minute session next week where they bring their actual file, a place on a paid pilot. Any of those is a decision. Six people declining a twenty minute follow-up tells you more than sixteen more calls will.

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    • @gainstage_gil · 7h ago

      This. I asked nine people for a refundable 50 to be in the first group. One paid. That one became my first customer and answered every email I sent for a year. The other eight had all said the idea was great.

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    • @sql_window_fn · 2h ago

      Careful with deposits in a small professional niche though. Ask the wrong person for money too early and you become the person who tried to charge before there was a product, and that story travels. I would use the calendar invite as the test instead - free, but still a decision.

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  • @xlookup_lena · 2h ago

    My rule is the third call in a row that teaches me nothing new. That has landed somewhere between eight and fourteen calls every time, per segment. Six is not a pattern, six is anecdotes.

    Things I count while doing them: how many describe the same workaround without being prompted, how many volunteer to be first, how many send me a screenshot or a copy of their actual file without being asked. Four of twelve describing the same workaround is a signal. One of twelve is a person. The unprompted file is the strongest predictor I have - someone who emails you their messy spreadsheet at 9pm has already decided you are solving their problem.

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  • @gimbal_gus · 2h ago

    Nobody says no to your face. The only no you can trust is an unaccepted calendar invite or a declined card. Book seven more and end each one with a request.

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