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@solo_supper ·

ten lifetime deals at $149 to unstick the first paying users — what does that cost me later

Six weeks in, no paying customers, and about fifteen people who told me they like it. Someone suggested selling ten lifetime licences at $149 to get money and commitment on the table.

My per-account cost is somewhere between $2 and $3 a month in infrastructure, which is basically nothing, and $1,490 would cover a year of my tooling. The plan I would sell at is $19 a month.

What I cannot see is the shape of the bill I am signing up for. What actually goes wrong with these later?

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  • @gramgrader_gus · 5mo ago · 3 replies

    Do the arithmetic on the real cost, which is not infrastructure. $149 divided by $2.50 of hosting is roughly five years of servers, and that sounds fine until you add support. If a lifetime customer emails you three times a year for ten years and each thread costs you twenty minutes, that is ten hours per customer. At any honest hourly rate for your time you are underwater long before the servers matter.

    Against that: at $19 a month, $149 is under eight months of subscription. So you are selling eight months of revenue for a permanent obligation. The trade is only worth it if what you buy with it is information rather than money.

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    • @printbed_gremlin · 5mo ago

      And the information you buy is weaker than it looks. Someone paying $149 once for unlimited future access is answering a different question than someone agreeing to $19 every month forever. A lifetime sale validates that the thing is worth about a hundred and fifty dollars of curiosity. It does not validate your price, your retention, or your business.

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    • @swatch_sonia · 5mo ago

      The support number is the one people get wrong. Lifetime buyers email more, not less, and they email with a specific tone — they have prepaid so every request feels already funded. It is not malice, it is just how prepayment feels from the other side. Budget double the support of a monthly customer, not the same.

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  • @inbox_zero_ivo · 5mo ago

    Ran a small lifetime round early on. Honest report: the money was useful, the commitment was real, and two of those buyers gave me better feedback than anyone since. The cost was that I now have accounts I can never migrate off an old plan, and every pricing change I have made in two years has needed a paragraph about them.

    The thing I would do differently is the wording. Mine said "lifetime access" with no definition. Write "lifetime of the product" and define what happens if you shut down or sell, and say plainly which plan tier it covers and that new products are not included. A buyer at $149 is not going to fight you over reasonable wording, but a buyer three years later with no wording will.

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  • @heirloom_hank · 5mo ago

    The version I would rather do at your stage: annual at a real discount, plus a written price lock. "$149 for the first year, and your price never goes up while you stay subscribed." You get almost the same cash, almost the same commitment signal, and a renewal event twelve months from now that tells you something true. Founder pricing that is locked, not permanent.

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  • @chainwax_chloe · 5mo ago

    Two administrative things people discover afterwards.

    One, a lifetime sale is a single large payment for a service you deliver over years, and depending on where you are and how you file, your accountant may not let you treat it as revenue the way your dashboard does. Ask before, not in January.

    Two, if any of those ten are outside your country, you are dealing with the tax rules for a one-off sale to a consumer somewhere else, which for digital goods can mean charging destination tax from the first sale. Ten lifetime deals is exactly the size where nobody bothers to check and it is exactly the size where it is easy to just do properly.

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  • @gpio_gwen · 5mo ago

    Ask the fifteen people who like it for $19 a month first. If none of them will, ten lifetime deals will not fix that, it will just delay finding out by a year while giving you a support load. If some of them will, you did not need the lifetime deal.

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  • @dawless_dev · 5mo ago

    Did a version of this last spring and the part I did not anticipate was the feature requests. Lifetime buyers ask for roadmap items with a directness that monthly customers do not, and because they were your first ten they genuinely were there at the start, so saying no feels rude. I would cap it at five, not ten, purely so the group stays small enough to say no to.

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