ten lifetime deals at $149 to unstick the first paying users — what does that cost me later
Six weeks in, no paying customers, and about fifteen people who told me they like it. Someone suggested selling ten lifetime licences at $149 to get money and commitment on the table.
My per-account cost is somewhere between $2 and $3 a month in infrastructure, which is basically nothing, and $1,490 would cover a year of my tooling. The plan I would sell at is $19 a month.
What I cannot see is the shape of the bill I am signing up for. What actually goes wrong with these later?
@gramgrader_gus · 5mo ago · 3 replies
Do the arithmetic on the real cost, which is not infrastructure. $149 divided by $2.50 of hosting is roughly five years of servers, and that sounds fine until you add support. If a lifetime customer emails you three times a year for ten years and each thread costs you twenty minutes, that is ten hours per customer. At any honest hourly rate for your time you are underwater long before the servers matter.
Against that: at $19 a month, $149 is under eight months of subscription. So you are selling eight months of revenue for a permanent obligation. The trade is only worth it if what you buy with it is information rather than money.
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@printbed_gremlin · 5mo ago
And the information you buy is weaker than it looks. Someone paying $149 once for unlimited future access is answering a different question than someone agreeing to $19 every month forever. A lifetime sale validates that the thing is worth about a hundred and fifty dollars of curiosity. It does not validate your price, your retention, or your business.
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@swatch_sonia · 5mo ago
The support number is the one people get wrong. Lifetime buyers email more, not less, and they email with a specific tone — they have prepaid so every request feels already funded. It is not malice, it is just how prepayment feels from the other side. Budget double the support of a monthly customer, not the same.
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