Invoice is 45 days late and the client keeps saying accounting will handle it Getting Paid
Net 30 invoice, now 45 days past due, so 75 days since delivery. My contact is friendly and responsive and keeps saying he has passed it to accounting and will chase. Three times now. The work is live on their site. I have never had to escalate before and I genuinely do not know what the sequence of steps is.
@vesting_cliff · 4mo ago · 3 replies
Stop talking to your contact about money. He does not pay invoices, he has no authority over it, and every friendly chase resets the clock without moving anything. The sequence that works:
Be polite and completely unmoved throughout. Almost everything settles at step one or step three.
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@seam_ripper_joy · 4mo ago
The PO thing was it. There was no PO and nobody mentioned it for eleven weeks.
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@vesting_cliff · 4mo ago
It is the most common cause and the least talked about. Ask for the PO before you start work from now on. While you are there, ask what their payment run schedule is — plenty of companies only pay on the 15th and the last working day, so an invoice approved on the 16th sits for two weeks doing nothing at all.
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