20% annual discount or monthly only when i have 11 months of runway Unit Economics
Bootstrapped, $4.7k MRR, personal savings cover roughly 11 more months. Monthly only right now at $39.
I keep going back and forth on offering annual at 20% off ($374/yr). Arguments I have made to myself in both directions:
for: cash now, and 11 months of runway is the entire problem. If 20 people take it that is $7.5k in the bank this quarter.
against: I am selling a year of revenue for 80 cents on the dollar, and if I improve the product a lot in month 3 I have locked those people at the old price. Also refunds - if someone cancels in month 2 do I keep $374 of money I have already spent?
What did you actually do, and did you regret it?
@abd_avery · 5mo ago · 2 replies
Do it, but understand what you now owe.
That $7,480 is deferred revenue. It is on your balance sheet as a liability until you have delivered the months. If you spend it in Q1 and three people ask for prorated refunds in month 4, you are paying that out of Q2 cash. It is not free money, it is a loan from your customers repaid in service.
Practical guardrails that cost nothing:
Chargebacks on annual are also nastier than monthly. A $374 chargeback is a real hit and the dispute process is unpleasant. Send a receipt with a clear descriptor so people recognise the line on their statement.
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@petra_lindqvist · 5mo ago
The statement descriptor thing is underrated. We changed ours from an abbreviation nobody recognised to the actual product name and chargebacks dropped by more than half. People were disputing charges because they genuinely did not know what they were.
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