Client wants 9am New York calls while I am in Bangkok, what actually works Remote Work
Eleven hours difference, so their 9am is my 9pm. Three calls a week, plus they message during their afternoon which is the middle of my night. Six weeks in and I am sleeping badly and doing my best work at 2am because that is when the messages stop. I do not want to leave Asia. What do people do here that is not just white knuckling it for a year?
@sql_window_fn · 10mo ago · 3 replies
Define an overlap window and defend it, rather than being reachable across their whole day.
Concretely: tell them you are online 8pm to 11pm your time, which is 9am to noon theirs, and that is when calls and live questions happen. Outside that you reply in the morning your time, which lands on their evening. Written down in one message, once, in a friendly tone. Almost every client accepts this because they mostly want predictability rather than immediacy.
Then move as much as you can out of calls. A five minute screen recording with your voice over it replaces most status meetings and it plays at their convenience. Batch the calls onto two days rather than three, so you get three clean evenings.
Last thing, and it is the one that fixed my sleep: do not work after the call. The call is the end of the day, not the middle of it. Working until 2am because you are wired afterwards is what actually breaks people.
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@circadian_cass · 10mo ago
The do not work after the call rule is the important one. A 9pm call ending at 10 is survivable indefinitely. A 9pm call that turns into a 1am work session is not.
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@rack_unit_12 · 10mo ago
Sent the overlap message. They replied fine with that in eleven minutes, which is annoying given I spent six weeks not asking.
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