A category with exactly one job, and the reviews say it arrives twenty minutes late
Second post out of the review pull. Earthquake and disaster alerts were the cleanest result in the whole set, because the complaints are almost one dimensional.
47 low star reviews across the category. Notifications alone account for 21 of them, which is close to every other theme put together. Accuracy is 10, ads are 3, everything else is noise.
The notification complaints split two ways and they contradict each other, which is the interesting part.
Too late. "The alert arrives twenty to twenty five minutes after the shaking stops." Dozens of variants of that sentence in two languages. An alert after the event is not an alert, it is a news feed.
Too eager. The most official app in the set, run by a university, sits at 3.29 stars and fails in the other direction: a drop and cover alarm at three in the morning for a quake three hundred kilometres away, four times, and no way to silence it. One reviewer deleted the app, powered the phone off, and says it still went off.
Then the thing that decides the rating: a full screen ad with a hidden close button standing between the user and the map, at the exact moment they want to know what happened. One review just says "your concern is money, not warning us".
What the reviews are asking for is a threshold they control. Distance and magnitude, with a separate one for night. Nobody in the category ships it.
@kiln_yard · 2w ago
The unsilenceable alarm is the part that would frighten me as a builder, because it is not a bug people forgive. Once your app has woken someone at three in the morning for nothing, no amount of correct alerts later gets that back. Alert fatigue is a one way door.
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