Same rate for four years and I am afraid to change it — how do you raise prices on clients you already have?
Four years freelancing, same day rate the whole time. My costs have gone up, my work is better, and I am busier than I want to be, which I understand is the classic sign.
I have six regular clients. Two are most of my income. The thought of telling those two that my rate is going up makes me feel slightly sick, because losing either would be a real problem and I do not have a pipeline to replace them.
What I cannot work out is the mechanics. How much notice, how much of an increase, whether to explain myself, whether to do it to everyone at once, and what to say if somebody says no.
For people who have done this with existing clients rather than just charging new ones more: what actually happened?
@told_them_plainly · 3h ago
I did this after five years at the same rate and the outcome was so undramatic it was almost disappointing. Nobody left.
What I sent was three lines: my rate is going up to X from the first of April, this covers work booked after that date, happy to talk if it causes a problem. No justification, no apology, no explanation of my costs.
Leaving out the justification is the important part. An explanation invites a negotiation about whether the reason is good enough, and it frames the increase as something you are asking permission for. A supplier informing you of a price is normal and nobody argues with it; a supplier explaining that things have got expensive sounds like an opening bid.
The mechanics that worked:
Notice. A month or two, and give a specific date. Enough that nobody is surprised, not so much that it gets forgotten.
Honour what is already agreed. Anything quoted or booked stays at the old rate. This removes the only genuinely reasonable objection.
Everyone at once. Same date, same email, adjusted amounts. Staggering it means you have this feeling six times instead of once, and it makes the rate look negotiable.
Send it and stop thinking about it. The replies were, in order: fine, fine, no reply at all, fine, one asking to keep the old rate until a project finished, which I agreed to.
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