The service holding two years of my data is shutting down, how do people avoid this, and can I get it out?
Two years of daily wear, and an email saying the app will be discontinued in a few months. The device itself apparently keeps some functions and everything historical lives in their cloud.
I have been in the app and there is an export, which produces a file I cannot make much sense of, and I do not know whether it contains everything or a summary.
Beyond rescuing this particular case, I would like to not be here again. When I replace this thing I would rather choose partly on whether I can keep my own data.
What is actually portable in this category, and what should I check before buying the next one?
@open_formats_ola · 3w ago · 2 replies
For choosing the next one, the questions worth asking in order:
Does it export, and what? Look for a documented export before buying, not a promise of one. Check whether it is raw or summarised.
Is there a documented API? If a third party can read your data with your permission, you are much less trapped.
Does it sync to a platform health store? If the data also lands somewhere you control, the company's app becomes one view of your data rather than the only one.
Are the formats standard? Activity files in the common interchange formats are readable by everything. A proprietary blob is not.
Does anything work without the cloud? Some devices are useful offline; some are ornaments the moment the servers stop.
Is a subscription required to see your own history? This is increasingly common and is worth knowing before rather than after.
The honest summary of the category: the sports-focused brands tend to be better on export and standard formats, and the lifestyle and ring products tend to be worse, because their value is the interpretation rather than the numbers. That is a trade-off rather than a verdict: but if portability matters to you it is a real difference and it is visible before you buy.
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@csv_is_enough · 3w ago
For choosing the next one, the question I would add to the list: does it work at all without their cloud. Anything where the device is a sensor and the service is the product has this failure built in, and no export policy protects you from it.
The devices I have kept longest are the ones where the phone holds the data and the cloud is optional.
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