ga4 says 1,180 users, plausible says 870, my database says 214 signups - which number goes in the spreadsheet
Same 30 day window, three tools, three answers. GA4 and Plausible disagree by about 26% on visitors, which I can live with, but I cannot work out what I am supposed to do with the discrepancy when I calculate a conversion rate.
214 divided by 1,180 is 18%. 214 divided by 870 is 25%. Those two numbers imply completely different decisions about whether the landing page needs work.
Which denominator do experienced people actually use, and how do you stop yourself quietly picking the flattering one every time?
@hot_heap_hana · last wk. · 3 replies
Neither denominator, and that is not a dodge.
Browser analytics count sessions from browsers that allowed the script to run. GA4 loses people to ad blockers, to consent banners where nobody clicks accept, to ITP shortening cookie lifetime so the same human counts twice, and to bot filtering rules that differ between the two tools. Plausible loses a different set for different reasons. Neither one is measuring the population you care about, which is humans who could have signed up.
What I do: pick one tool as the trend instrument and never switch. Absolute value does not matter, direction does. Then compute the numbers that decide anything from your own database, server side, where you control the definition. Signups per day, activation per signup, paid per activation.
The rate you quote in your own head should be signups over one consistently-defined denominator, and you should write the definition down so future you cannot renegotiate it.
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@kettlebell_ned · last wk.
Add a first-party hit on the server for the landing page itself. Then you have one number that is measured the same way as your signup count, and the gap between it and GA4 becomes an interesting fact rather than a blocker.
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@pattern_tracer · last wk.
Writing the definition down is the part I skipped. I have absolutely been picking the flattering denominator depending on the mood I am in.
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