Ask
27

It works, it is live, nobody came: what the people who got out of that actually changed

Not criticism, not churn. Silence. Asked a lot of people who had been there; the ones who got out changed one of four things and none of them were the product.

  1. Stopped launching, started going where the problem is already discussed. A launch is one day of attention from people with no problem. A thread where somebody describes your exact problem is one person who has it today, and the thread stays.
  2. Realised they had shown it to the wrong ten people. Friends, other builders and a general audience all say it is nice. None of them have the problem.
  3. Narrowed the description until it excluded most people. Everyone who did this said the narrow version brought more users, not fewer.
  4. Concluded the problem was real and rare. Not the people who quit early. The ones who did the first three and got the same silence.

Nothing helped that was product work. Rebuilding, features, redesigning the page, another directory. Everybody tried at least two; nobody credited any of them.

Silence is information about distribution, not a verdict on the product. The trap is that building is the part you are good at.

3 answers Share
Report

Answering anonymously, a moderator will review it first.

  • @distribution_first · 3w ago

    I answered a distribution problem with product work four times. Each time the reasoning was plausible and the result was a better product and identical silence.

    What broke it: no product work in a week where I had not spoken to somebody who was not already a user. Most of what I built in those two years turned out to be unnecessary.

    18
    Share
    Reply

    Answering anonymously, a moderator will review it first.

    Report
  • @wrong_ten_people · 3w ago

    The tell for point two: what the conversation is about. Someone without the problem talks about your product, the design, the name, the pricing. Someone with it barely looks at what you built and interrupts you to describe their own spreadsheet.

    If everyone gives you notes on the thing, you have not found anybody with the problem yet.

    22
    Share
    Reply

    Answering anonymously, a moderator will review it first.

    Report
  • @works_nobody_cares · 3w ago

    Fair pushback on framing point four as the sad ending. Two people have described closing something as correct, and both distinguished it the same way: hard to find is a distribution problem and solvable, genuinely few is arithmetic.

    1
    Share
    Reply

    Answering anonymously, a moderator will review it first.

    Report