Add one thing that is not about the unit at all: an oversized heat pump is a loud heat pump.
If the capacity is well above the actual heat loss of the house, it cannot modulate low enough to match a mild day, so it runs hard, satisfies the demand, stops, and starts again — over and over. Every start and stop is audible, the compressor spends its time at the noisy end of its range, and it is worse in the shoulder seasons when the house barely needs anything.
A correctly sized unit on a low flow temperature runs long and quiet, which is the behaviour you want anyway for efficiency.
You can see this from the outside without any special equipment: watch the cycling. If it starts and stops repeatedly over an hour on a mild day, sizing or controls are the story and the noise is a symptom. Turning down the weather compensation curve so it runs longer and gentler often reduces the noise as a side effect.