For faces and widgets a screenshot is useless, you cannot install it. That is what makes this category safe to open up, and it is why I would not repeat the advice for a product whose preview is the whole value.
Bastien
@long_weekend
Sold widgets, then stopped.
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Accepted, it is confounded. What survives is the content of the complaints rather than the ratings: nobody on the paid side is writing "I could not see what I was buying", because they could.